Artificial Intelligence holds a prominent position across various aspects of contemporary society. It influences fields and sectors such as health, education, security, and the economy. In general, it has become an essential element in public policy-making, providing advanced and effective insights to produce public services and develop strategic plans that respond to citizens’ needs, address crises, and manage them. It also aids in achieving inclusive, integrated, and balanced development through analytical tools that help political decision-makers achieve their strategic goals. The applications of artificial intelligence in public policy are a significant step towards achieving more effective, transparent, and responsive policies that address society’s needs. This technology contributes to collecting and analyzing big data, enabling decision-makers to make informed decisions based on accurate information and in-depth analyses. However, substantial challenges must be addressed to ensure the effective implementation of AI in this field, including issues related to privacy, ethics, and transparency. Therefore, the central issue of this article revolves around the extent to which AI technologies can assist political actors in crafting public policies that improve citizens’ quality of life and achieve comprehensive, integrated, and balanced development.

The article aims, on the one hand, to highlight the value and importance of AI in enhancing efficiency and effectiveness in public policy-making, emphasizing the role of AI in strategic planning and crisis management. On the other hand, it seeks to explore the main effects of using AI in public policy-making and analyze the challenges faced by policymakers when employing AI to enhance efficiency, innovation, and citizens’ quality of life.  For this purpose, we have divided the article into two sections. The first addresses AI and its use in the public sector, while the second focuses on AI applications in public policy. We rely on a systemic approach to demonstrate that the successful application of AI in public policy requires establishing a clear legal and regulatory framework to protect individuals’ rights and data. Additionally, it requires developing public sector employees’ skills to keep up with technological advancements.